Refund policy

RETURN & REFUND POLICY

At Eccentric Wear Studios, we want you to be completely satisfied with your purchase. If you need to return an item, please review the policy below.

30-DAY RETURNS

We offer a 30-day return period, meaning you have 30 days from the date you receive your order to request a return.

To be eligible for a return, your item must:

Be unworn and unused
Be in the same condition in which you received it
Have all original tags attached
Be returned in its original packaging
Include proof of purchase or your order confirmation

Items that do not meet these requirements may be refused.

HOW TO REQUEST A RETURN

To request a return, contact us at ghostlegendarygives@icloud.com with your order number and the reason for your return.

Please do not send an item back without contacting us first. Unauthorised returns may not be accepted.

If your return is approved, we will provide you with the necessary return instructions and shipping information.

Return Address:
10 Nare Street

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

Please inspect your order as soon as you receive it.

If your item arrives damaged, defective, or you receive the wrong item, contact us as soon as possible with your order number and clear photographs of the issue.

We will assess the situation and work with you to resolve it.

NON-RETURNABLE ITEMS

For hygiene and product-quality reasons, we do not accept returns on:

Items that have been worn or washed
Items without their original tags
Items that have been altered, damaged or stained after delivery
Items returned without original packaging where applicable
Sale or clearance items
Gift cards

Eccentric Wear Studios reserves the right to refuse a return if the item does not meet our return requirements.

EXCHANGES

If you would like to exchange an item for a different size or product, please contact us before sending your item back.

Subject to availability, we will provide instructions for completing your exchange.

If the requested item is unavailable, you may be offered an alternative solution.

REFUNDS

Once your returned item has been received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will be processed to your original payment method.

Please allow up to 10 business days for the refund to be processed after approval. Your bank or payment provider may require additional time for the funds to reflect in your account.

If you have not received your refund after the applicable processing period, please contact us.